pk69 Privacy Policy

1. Introduction

pk69 ("we", "us", "our") operates the online gaming platform accessible at pk69.asia. We are committed to protecting the personal information of our Users ("you", "your") and to handling all data in a transparent, lawful, and secure manner. This Privacy Policy describes what personal data pk69 collects, why we collect it, how we use and store it, and what rights you have in relation to your data.

By registering on pk69 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue your use of pk69 immediately.

2. Data Controller

pk69 is the data controller responsible for personal data collected through the pk69 platform. For all privacy-related enquiries, Users may contact pk69 directly at [email protected]. Support is available during Pakistan Standard Time (PKT) business hours.

3. Data We Collect

pk69 collects personal data through multiple touchpoints during your use of the platform. The categories of data collected include:

• Registration Data: Full legal name, Pakistani mobile number, email address, date of birth, and account password (stored in hashed form).
• Identity Verification Data: CNIC number, CNIC images (front and back), and where required, a selfie or live photograph, as part of the pk69 KYC process.
• Financial Data: JazzCash or Easypaisa account details, bank account numbers (HBL, UBL, Meezan Bank, Bank Alfalah), USDT TRC20 wallet addresses, deposit amounts, withdrawal requests, and transaction history.
• Gameplay Data: Bets placed, games played, results, session durations, and responsible gaming tool usage on pk69.
• Technical Data: IP address, device type, browser type and version, operating system, and session timestamps collected automatically when you access pk69.
• Communications Data: Messages sent to pk69 support via email, live chat logs, and any correspondence relating to account queries or disputes.
• Cookie Data: Session cookies, preference cookies, and analytics cookies as described in Section 8 of this Policy.

4. How We Use Your Data

pk69 uses collected personal data for the following purposes:

• To create, maintain, verify, and manage your pk69 account.
• To process deposits and withdrawals via JazzCash, Easypaisa, bank transfers, and USDT TRC20.
• To conduct identity and age verification (KYC) to comply with legal obligations and prevent underage gambling.
• To provide you with access to cricket betting markets, PSL sportsbook, casino games, slots, and card games on pk69.
• To detect, investigate, and prevent fraud, money laundering, and other financial crime.
• To enforce pk69's Terms & Conditions, including responsible gaming requirements and account limits.
• To communicate with you regarding your account, security alerts, transaction confirmations, and support responses.
• To send promotional communications where you have opted in to receive them (you may opt out at any time by contacting support).
• To analyse platform performance, identify technical issues, and improve the pk69 user experience.

5. Legal Basis for Processing

pk69 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to provide the pk69 service you have registered for, including account management, transactions, and gameplay.
• Legal Obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, KYC requirements, and age verification obligations.
• Legitimate Interests: Processing undertaken for fraud prevention, platform security, abuse detection, and responsible gaming enforcement where such interests are not overridden by your data protection rights.
• Consent: Where pk69 relies on consent (for example, for marketing communications), you may withdraw that consent at any time by contacting [email protected].

6. KYC & Identity Verification

Before your first withdrawal on pk69, you are required to complete a Know Your Customer (KYC) identity verification process. This involves submitting a copy of your valid CNIC (Computerised National Identity Card) and may include a selfie or proof of payment method ownership.

KYC data submitted to pk69 is processed solely for identity verification, age confirmation, and anti-money laundering purposes. KYC documents are stored securely and are not shared with third parties except where required by applicable legal or regulatory obligations, or where pk69's KYC verification is conducted by an authorised third-party identity verification service provider operating under a data processing agreement with pk69.

You warrant that all identity documents provided to pk69 are genuine, valid, and belong to you. Submitting falsified identity documents constitutes a material breach of pk69's Terms & Conditions and may be reported to relevant authorities.

7. Payment Data

pk69 processes payment transaction data to facilitate deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT TRC20. Payment data is processed using encrypted channels.

pk69 does not store complete bank account numbers, full CNIC numbers, or full JazzCash/Easypaisa MPINs on its servers in plain text. Payment processing for Pakistani bank and mobile wallet transactions is carried out in compliance with applicable payment processing security standards. USDT TRC20 transactions are processed via public blockchain and wallet addresses used for transactions may be visible on-chain.

All payment accounts used on pk69 must be registered in the User's own name. pk69 will flag and investigate any mismatch between account holder identity and payment method ownership.

8. Cookies & Tracking Technologies

pk69 uses cookies and similar tracking technologies on the pk69.asia platform. The types of cookies used include:

• Essential Cookies: Required for the pk69 platform to function. These include session authentication cookies that maintain your logged-in state across the platform. These cannot be disabled without impacting core functionality.
• Preference Cookies: Store your platform preferences such as language settings or game filter selections so they persist across sessions.
• Analytics Cookies: Collect anonymised data about how Users navigate the pk69 platform. This data is used to identify performance issues and improve the platform experience. No personally identifiable information is shared externally through analytics cookies.

You may manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the pk69 platform, including account login functionality.

9. Data Sharing & Third Parties

pk69 does not sell your personal data to third parties. pk69 may share your personal data in the following limited circumstances:

• Payment Processors: JazzCash, Easypaisa, and banking partners receive transaction data necessary to process deposits and withdrawals.
• KYC Verification Providers: Authorised identity verification service providers who process CNIC data on pk69's behalf under data processing agreements.
• Game Content Providers: Third-party game studios whose titles are integrated into pk69 may receive anonymised gameplay session data.
• Law Enforcement & Regulators: Where pk69 is legally obliged to disclose data to law enforcement, regulatory authorities, or as part of anti-money laundering (AML) reporting obligations.
• Fraud Prevention Services: Specialist providers who assist pk69 in detecting fraudulent account behaviour, bonus abuse, and coordinated betting activity.

All third parties who process personal data on pk69's behalf are required to handle such data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to pk69.

10. Data Retention

pk69 retains personal data for the following periods:

• Active account data is retained for the duration of your account's existence on pk69.
• Following account closure, transaction records and KYC documentation are retained for a minimum of five (5) years to comply with anti-money laundering and financial record-keeping obligations.
• Support communications are retained for a period of two (2) years from the date of the communication.
• Technical logs (IP addresses, session data) are retained for up to twelve (12) months.

Upon expiry of the applicable retention period, data is securely deleted or anonymised in accordance with pk69's internal data management procedures.

11. Security Measures

pk69 implements technical and organisational security measures appropriate to the nature of the data processed. These include SSL/TLS encryption for all data transmitted between your device and the pk69 platform, hashed password storage, access controls limiting internal staff access to personal data on a need-to-know basis, and regular security assessments of the platform infrastructure.

No online platform can guarantee absolute security. You are responsible for keeping your pk69 login credentials confidential. If you believe your account has been accessed without authorisation, contact pk69 immediately at [email protected] and change your password.

12. Your Rights

Subject to applicable law and the limitations inherent in pk69's legal obligations (including AML and KYC retention requirements), you have the following rights in relation to your personal data held by pk69:

• Right of Access: You may request a copy of the personal data pk69 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held on your pk69 account.
• Right to Erasure: You may request deletion of your personal data where pk69 no longer has a legal basis to retain it. Note that AML retention obligations will supersede erasure requests where applicable.
• Right to Restrict Processing: You may request that pk69 restrict the processing of your data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Object: You may object to processing conducted on the basis of pk69's legitimate interests, including direct marketing communications.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact pk69 at [email protected]. pk69 will respond within a reasonable timeframe and no later than 30 days of receipt of your request.

13. Children's Privacy

pk69 is strictly an 18+ platform. pk69 does not knowingly collect personal data from individuals under the age of 18. If pk69 becomes aware that personal data has been submitted by or on behalf of a minor, the relevant account will be immediately closed, all associated data deleted (except where retention is legally required), and any balance forfeited in accordance with pk69's Terms & Conditions. If you believe a minor has registered on pk69, please notify us immediately at [email protected].

14. Policy Updates

pk69 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the updated Policy will be published on this page with a revised effective date. Continued use of pk69 following publication of an updated Privacy Policy constitutes acceptance of the revised terms. It is your responsibility to review this page periodically.

15. Contact

For privacy-related enquiries, data subject requests, or to report a concern regarding your personal data, please contact the pk69 team:

Email: [email protected]
Support hours: Pakistan Standard Time (PKT, UTC+5) business hours.